Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

When will I receive my order?

Your order will be shipped within 1 - 2 business days (unless stated otherwise).
After your order is shipped, the delivery time varies depending on your location and shipping option.

***** STANDARD shipping: *****

UNITED STATES:
8 - 12 business days

EUROPE:
Germany: 3 - 8 business days
United Kingdom: 5 - 8 business days
France: 3 - 8 business days
Rest of the Europe: 5 - 12 business days

CANADA and AUSTRALIA
15 - 20 business days

EVERYWHERE ELSE:
12 - 20 business days

***** EXPRESS shipping: *****

EU: 1 - 2 business days
EVERYWHERE ELSE: 2 - 4 business days

Delays can sometimes happen due to customs clearance, logistics holdups, holiday season, and other factors. Please understand that I cannot control this so please be patient.

COVID-19 update

Due to COVID-19 situation, the delivery with STANDARD SHIPPING can take much longer than usual. If you need to receive your order quickly, please upgrade your shipping option to EXPRESS.
If you require any further information, feel free to contact me.
♥Stay safe♥

Legal imprint