The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Your order will be shipped within 1 - 2 business days (unless stated otherwise).
After your order is shipped, the delivery time varies depending on your location and shipping option.
***** STANDARD shipping: *****
8 - 12 business days
Germany: 3 - 8 business days
United Kingdom: 5 - 8 business days
France: 3 - 8 business days
Rest of the Europe: 5 - 12 business days
CANADA and AUSTRALIA
15 - 20 business days
12 - 20 business days
***** EXPRESS shipping: *****
EU: 1 - 2 business days
EVERYWHERE ELSE: 2 - 4 business days
Delays can sometimes happen due to customs clearance, logistics holdups, holiday season, and other factors. Please understand that I cannot control this so please be patient.
Due to COVID-19 situation, the delivery with STANDARD SHIPPING can take much longer than usual. If you need to receive your order quickly, please upgrade your shipping option to EXPRESS.
If you require any further information, feel free to contact me.